Flight: LA 704
Departure time in Madrid (MAD): 15:00 (actual 15:21)
Arrival time in Frankfurt (FRA): 17:40 (actual 17:58)
Aircraft: Boeing 787-9
Duration: 2h 37min
Date of flight: November 9, 2017
*Revenue Ticket, Business Class flight #138
Madrid Barajas Airport Terminal 4
Check-in Desks, 940-949
Security & Fast Track
Sala Dalí Lounge, Terminal 4
Sala Dalí Lounge and although the agent told me it is better to use the Velazquez lounge located in Terminal 4S, she allowed me to come in for a few minutes as I told her I just wanted to have a quick look 😉
IBERIA Velazquez VIP Lounge, Terminal 4S
newly renovated IBERIA Velazquez VIP Lounge until it was time for boarding.
Aircraft, Boeing 787-9
Boarding, Gate U55
same aircraft I flew with the day before so I was already familiar with the seat features, etc. On this flight, there were about 16 passengers in the cabin.
The aircraft was actually refuelling so we were told not to fasten our seat belt although I noticed that it was not implemented strictly as I saw two guys who had their seat belts fastened.
I guess pillows and blankets are not normally offered on this flight but since the cabin was a bit cold and there were some pillows and blankets left in the overhead bin, I decided to use them 😉 The blanket was actually very nice and reminded me of the blankets offered on Etihad First Apartment 👍
We were also offered hot towels, magazines and newspapers. A few minutes before 3pm, the inflight service manager came on the PA to welcome us on board.
In-flight Safety Video
Around 3:05, Francisco the Inflight Service Manager came to our seats to introduce himself. Ten minutes later, the captain came on the PA and greeted us "Good Morning" and apologized for the delay and told that we would be ready in 5 minutes.
Pushback was at 3:20pm and after almost 20 minutes, we were airborne 😉
Minutes after the seat belt sign was off, the flight attendants started with the meal service.
To end the meal, we were offered coffee and tea and I settled for a cup of green tea. I also asked if they had toothpick and was told they don't have them.
We landed at Frankfurt Airport at 5:45pm although it was a long taxi and by the time we reached gate B44, it was already 5:58pm.
I loved the fact that LATAM is using the newly renovated Velazquez Lounge since it is a really nice lounge. The service was friendly and warm and I thought the food offering was very good for such a short flight. The seat of course was fully flat, thanks to it being used to fly to Chile as well. Small little things though were the fast track not being offered to business class passengers and the bread which was served cold. Overall, I really enjoyed flying LATAM business class and would not hesitate flying with them again on this route, and maybe on a longer one when the opportunity comes 😉